We value your yarn feedback! You can provide feedback through our website, WhatsApp, email, or by contacting our customer service team directly.Email address: jojo@cocopeter.comluna@cocopeter.comYou can also reach us on WhatsApp: +8613958132378
We take pride in offering high-quality yarns and ensuring customer satisfaction. Our after-sales service includes:1. Customer Support: Our dedicated customer support team is available to assist with any questions or concerns regarding your purchase.2. Technical Assistance: Our experts are available to provide guidance on the best use of our yarns and to troubleshoot any problems you may face during your projects.3. Feedback and Improvement: We value customer feedback and continuously strive to improve our products and services based on your input.For any after-sales support, please reach out to us via jojo@cocopeter.com or visit our website for more details.
Our yarns come with various technical specifications and can be analyzed based on the yarn’s own technical indicators as well as those for different application scenarios to determine the specific specifications and models you need. Additionally, we can recommend suitable yarns based on your product requirements. Our yarns possess a natural linen-like feel and have leading effects in terms of both appearance and functionality. Of course, we can also customize the yarn you need based on a sample analysis. Any of these methods will help you get the yarn you require.
Typically, for our in-stock products, we can arrange shipment and dispatch on the same day as the final order placement. For other products, the production lead time is usually around two weeks.
Currently we support two common international trade payment methods: Telegraphic Transfer (TT) and Letter of Credit (L/C). Additionally, we can also accept PayPal. Please confirm with us before placing an order for any payment method.
We mainly offer undyed yarn in white. If you need dyed yarns, we provide custom services. Please contact us to customize the color you desire based on your needs.Click on the left image to access our custom service.
We offer documents of bothTechnical Specifications of Polyester Yarn and Application Metrics of Polyester Yarn in Different Scenarios. You can access the technical support landing page or download page to initiate an inquiry and receive the relevant documents.Click on the image on the right to quickly access the technical support page.
Yes, we offer customized solutions to meet specific customer requirements. If you have customized or special specifications, our team will be dedicated to supporting and collaborating with you.You can click on the image on the left to access our custom service page.